Advanced Doctors' Answering & Messaging (ADAM) WE WILL CARE FOR YOUR PATIENTS--NOT TRY YOUR PATIENCE!  We are on call 24 x 7 x 365 to be a seamless extension of your office support.  Use us instead of expanding your staff.  Our medical answering, messaging and dispatch services will be customized to handle any situation in the manner you prescribe.  Your instructions are pre-programmed into our system so that our service representatives have them on display when a call comes in.  Our system allows the most customization available in the industry!   We can respond to your patients and other callers in a professional yet personalized way, to put them at ease and take the appropriate action without delay.  We truly are your VIRTUAL FRONT OFFICE ASSISTANT.  Many practices rely on us to handle part or ALL of their appointment scheduling and reminder calls...we can use our Online Appointment Manager or your own online scheduling program. We are HIPAA compliant.  The confidentiality of patient messages and PHI (protected health information) is always maintained in strict compliance with the Health Insurance Portability and Accountability Act.  Click on this link for more information on HIPAA requirements:  http://www.ama-assn.org/ama/pub/category/4234.html We're Serious About Quality! Industry experts agree that INCORRECT MESSAGE DISPATCH is the most daunting issue for doctors in medical messaging today.  For this reason, we have made MESSAGE ACCURACY our Number One Priority!  All Service Representatives are trained extensively and thoroughly briefed on every new account.  All are held accountable to the highest ethical standards and the requirements of HIPAA compliance.  We have AT LEAST one manager on site at all times, 24x7x365.  We monitor call-handling by each representative, provide daily feedback and coaching, and have an Employee of the Month Award based solely on QUALITY OF SERVICE. Tired of missed pages?  Our top-of-the-line digital equipment has been programmed to alert us repeatedly if you fail to respond to a page.  We guarantee follow-through...there will be NO MISSED MESSAGES.  We will follow your contact instructions exactly the way you want us to! We are RESPONSIVE to your needs!  Our management staff is available to you by phone or Email any time you have changing needs, questions, or problems.  You'll find we take Customer Service very seriously! WE ARE YOUR VIRTUAL OFFICE ASSISTANT!  HERE'S WHAT WE OFFER TO SIMPLIFY YOUR LIFE: TOLL-FREE CALL FORWARDING--WE OPERATE IN ALL 50 STATES, but your patients will never know they're not talking to your local office.  NATIONWIDE CALL-CENTER SERVICES 24x7x365 LIVE OPERATOR ASSISTANCE MINIMUM OF ONE MANAGER ON SITE AT ALL TIMES, 24x7x365 MANY OPTIONS FOR MESSAGE RETRIEVAL & DELIVERY, INCLUDING VOICE MAIL  STRICT HIPAA COMPLIANCE  AFTER HOURS EMERGENCY DISPATCH HIGHLY CUSTOMIZED PERSONAL ACCOUNTS OPERATOR ANSWER PHRASE CALL SCREENING MESSAGE / PHONE TREE  DETAILED INFORMATION MANAGEMENT  DAILY/WEEKLY FAX MESSAGING EMAIL MESSAGE DELIVERY VOICE MAIL MESSAGE RETRIEVAL  CALL LOGGING (RECORDING) FOR YOUR PROTECTION WEB-ENABLED CHECK-IN / CHECK-OUT  ALPHA-NUMERIC PAGING / PAGERS AVAILABLE  DIGITAL DISPLAY PAGING / PAGERS AVAILABLE  TELECONFERENCING / PATCHING INTERNET ON CALL SCHEDULING  WAKE-UP CALLS COMPLETE ONLINE APPOINTMENT SCHEDULING  CALL-OUTS SUCH AS APPOINTMENT REMINDERS CALL OVERFLOW / BUSY LINES FORWARDING  PRE-SURGICAL CALLS PRESCRIPTION REMINDER CALLS SIMPLIFIED, CUSTOMIZED BILLING MANY OTHER MISC. SERVICES AS REQUESTED USE US INSTEAD OF EXPANDING YOUR OFFICE STAFF!!! Message delivery the way you specify Contact us today to see how we can enhance your practice. We know we're the best medical answering service out there! ADAM Services is available in ALL 50 STATES with toll-free call forwarding service!  (Your patients will never know they're not talking to your local office.)  Use us instead of expanding your office staff.  ADAM Services utilizes phone representatives trained to perform medical answering services specifically for the health care industry.  You can call us toll-free at 1-866-302-ADAM (2326). Email: Info@ADAMservices.net Email: Sales@ADAMservices.net Ultimately, "We Answer to You!" 100% HIPAA compliant. All rights reserved, copyright 2008, AnswerNet Network